Terms of Service
Thank you for reviewing Locals’ Terms of Service. By using our website (locals.coffee) or placing an order—by phone or online—you agree to be bound by these terms. Contact us at any time if you have questions.
About Us
Who we are: Locals (t/a Locals) is a company registered in [Country/Amsterdam] (Registration number: [XXXX]). Our registered address: [Street, City, ZIP]. VAT number: [XXX].
Contact Information
You can contact us via:
hello@locals.coffee.nl
Adress
Eerste Jacob van Campenstraat 27-H
1072 BC Amsterdam
How we’ll contact you
We’ll use the email or phone number you provide when placing an order.
Your Contract with Us
Placing an order constitutes an offer; acceptance occurs when we email confirmation. If we can’t fulfill your order (e.g., out of stock or pricing error), we’ll inform you and won’t charge you.
Product & Delivery Details
Descriptions: Product images are illustrative. Packaging and specifics may vary slightly.
Changes: Want to modify your order? Contact us—changes depend on availability and may affect price or delivery timing.
Delivery: We’ll ship via trusted courier. If delays occur, we’ll strive to keep you informed.
Once we deliver your order, responsibility shifts to you—even if a third-party address was used.
Quality & Returns
Please inspect your order on arrival. If something looks off, contact us (ideally include photos), and we’ll make it right.
Subscription orders: You have a 14-day right to cancel before opening or grinding—customized items may not be eligible.
Other products: Returns accepted within 14 days if unused and in original packaging. Some items (e.g., food, gift cards) aren’t eligible. Sale items are final.
Refunds, if due, will be processed within 14 days to your original payment method. You’re responsible for return shipping.
Subscriptions
Your subscription gives you rights under consumer law. If you change your mind, contact us. Refunds are subject to condition and receipt of the goods.
Unauthorized Sellers
Our website is the official source for Locals coffee. We aren’t responsible for any third-party resellers, and their products aren’t covered under these terms.
Intellectual Property
All content on our website is owned or licensed by Locals and is protected by copyright. Do not reproduce without permission.
Account Security
If you have an account, keep your login details confidential.
Privacy
Our Privacy Policy governs data handling: [Link to Privacy Page].
Policy Updates
We may update these Terms occasionally. Continued usage means acceptance, so please check this page from time to time.
Governing Law
These Terms are governed by [Your Country/City] law. If you reside in another region, we may accommodate your local jurisdiction.